Dickerson says Etsy does monitor the site; users flag shops that look suspicious and Etsy investigates. "We ask for documentation and photos and basically proof of how the item is being produced and then we make a decision on whether to allow that item or that shop the ability to stay on Etsy," he says.
Handicrafting has its roots in the rural crafts—the material-goods necessities—of ancient civilizations, and many specific crafts have been practiced for centuries, while others are modern inventions, or popularizations of crafts which were originally practiced in a limited geographic area.
Etsy has gotten very big, very fast. This year, sales are at about $800 million. "Their growth on all the major metrics you want to look at has accelerated really consistently," says journalist Rob Walker.
"I need more management tools that are not present on Etsy," Noss says. For example, she says, the messaging system made it tough to sort through a lot of customer emails.
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